1. Introduction
We are committed to protecting your privacy and handling your personal data in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
2. Information We Collect
We may collect and process the following personal data:
Name and contact details (such as email address and phone number)
Medical history relevant to treatment suitability
Appointment and treatment records
Website usage data (such as cookies and analytics information)
3. How We Use Your Information
We use your information to:
Provide safe and appropriate aesthetic treatments
Manage bookings and appointments
Respond to enquiries
Maintain accurate medical and treatment records
Improve our website and services
We only process medical information where it is necessary for your care and in accordance with applicable laws.
4. Data Protection & Confidentiality
We take your privacy seriously and store your data securely. All personal and medical information is treated as strictly confidential and is only accessible to authorised personnel.
5. Sharing Your Information
We do not sell or share your personal data with third parties for marketing purposes. We may share information only when required by law or when necessary for your medical care (e.g. with healthcare professionals involved in your treatment).
6. Cookies
Our website may use cookies to improve user experience and analyse website traffic. You can disable cookies through your browser settings if you prefer.
7. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where applicable)
Withdraw consent for marketing communications
8. Data Retention
We retain personal and medical records only for as long as necessary to provide safe and compliant care, in line with legal and regulatory requirements.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details provided on our website.
This policy may be updated from time to time. Any changes will be posted on this page.